Terms and Conditions

1. Definitions

In these Terms:

“Content” means all text, images, graphics, logos, audio, video, recordings, written materials, workbooks, reflection prompts, exercises, downloads, course materials, event materials, design elements, software, and other material made available through our website or services.

“Digital Products” means any online experience, digital access, course, companion material, downloadable resource, recording, workbook, reflection pathway, or other digital content made available by us.

“Experience” or “The iReawaken Experience” means the iReawaken reflective, educational, or experiential pathway, including any live event, online event, digital materials, recordings, companion resources, workbooks, prompts, exercises, communications, or related access provided by us.

“Event” means any live, online, recorded, streamed, webinar, workshop, challenge, experiment, meeting, or group experience offered by us in connection with The iReawaken Experience.

“Services” means our website, Digital Products, events, registrations, forms, companion experiences, newsletters, communications, support, and any related services.

“Website” means ireawaken.com and any other website, landing page, platform, or digital property operated by us or used by us in connection with The iReawaken Experience.

2. Acceptance of these Terms

You agree to these Terms by:

• accessing or using our Website;
• registering for The iReawaken Experience;
• purchasing, receiving, or activating access to any Digital Product, Event, recording, workbook, or companion material;
• submitting any form, enquiry, registration, testimonial, feedback, or support request;
• attending or participating in any live or online Event; or
• otherwise using or interacting with our Services.

If you use the Services on behalf of an organisation, institution, company, church, school, community group, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Changes to these Terms

We may update these Terms from time to time. The updated Terms will apply from the date they are published on our Website, unless otherwise stated.

Your continued use of the Website or Services after updated Terms are published means you accept the updated Terms.

Where reasonably practicable, we may notify users of material changes. It remains your responsibility to review these Terms periodically.

4. Accounts, registration and access details

Some Services may require registration, account access, event registration, digital access links, or platform login details.

When you register, purchase, or activate access, you may be required to provide personal information such as your name, billing information, organisation name, event details, or other relevant information. You must ensure that all information you provide is accurate, current, and complete.

You are responsible for keeping your login details, access links, passwords, event links, and account credentials secure. You must not share, sell, transfer, publish, or otherwise make your access credentials available to another person.

You are responsible for all use of your account, access links, login credentials, registration details, and event access, except to the extent caused by our negligence or breach of law.

We may suspend or terminate access if we reasonably believe that login credentials, access links, event links, or account access have been shared, misused, obtained fraudulently, or used in breach of these Terms.

5. Age requirements

You must be at least 18 years old to purchase, register for, or participate in The iReawaken Experience, unless you have the consent and supervision of a parent or legal guardian.

If a person under 18 uses our Website or Services, a parent or legal guardian is responsible for supervising that use and ensuring the minor’s use is appropriate.

We do not knowingly permit children under 13 to create accounts or register for Services.

6. Nature of The iReawaken Experience

The iReawaken Experience is provided for educational, philosophical, reflective, formative, cultural, and informational purposes.

The Experience may include reflection prompts, ideas, exercises, live sessions, recordings, written materials, discussion, personal inquiry, or companion materials connected with themes such as awakening, happiness, meaning, desire, reality, responsibility, change, and the good life.

The Experience is not intended to diagnose, treat, cure, prevent, or manage any medical, psychological, psychiatric, emotional, relational, spiritual, financial, legal, or other condition.

Participation in the Experience is voluntary. You are responsible for deciding whether the Experience, its materials, its questions, and its reflective exercises are appropriate for you.

7. No professional advice

Our Content and Services are not medical, psychological, psychiatric, counselling, therapeutic, legal, financial, crisis, or other professional advice.

The Experience is not a substitute for professional care, diagnosis, treatment, therapy, counselling, legal advice, financial advice, pastoral care, crisis support, or emergency assistance.

Although the Experience may discuss happiness, motivation, suffering, meaning, personal change, counselling themes, philosophy, desire, and the good life, we do not promise or guarantee any particular emotional, psychological, spiritual, financial, relational, educational, behavioural, or life outcome.

If you are experiencing a medical emergency, mental health crisis, risk of harm, severe distress, or urgent personal difficulty, you should contact emergency services or an appropriate qualified professional in your location.

8. Accuracy and suitability of information

We take reasonable care to provide accurate and useful information. However, the information on our Website and in our Content may not be comprehensive, complete, current, or suitable for your particular circumstances.

To the maximum extent permitted by law, we do not warrant that any Content will be complete, accurate, current, uninterrupted, error-free, secure, or free from viruses or harmful components.

You are responsible for making your own assessment of the suitability of any Content, Digital Product, Event, companion experience, or Service before relying on it or participating in it.

9. Digital access and licence

When you purchase, register for, or receive access to The iReawaken Experience or any Digital Product, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the materials for personal, private, non-commercial use only, subject to these Terms.

This licence does not transfer ownership of any Content, Digital Product, recording, workbook, exercise, prompt, design, idea, method, framework, or intellectual property right to you.

Unless expressly authorised by us in writing, you must not:

• copy, download, rip, record, reproduce, duplicate, broadcast, livestream, transmit, publish, upload, distribute, share, sell, resell, sublicense, or otherwise exploit the Experience or any part of it;
• share your login details, access link, event link, password, account, or viewing access with any other person;
• screen, show, display, exhibit, perform, or make available the Experience, recordings, or materials to any group, class, audience, congregation, organisation, institution, business, event, school, university, church, community group, retreat, counselling group, coaching group, leadership group, or public audience without our prior written permission;
• use the Experience for commercial purposes, paid events, fundraising events, training programs, educational programs, workplace programs, professional programs, retreats, seminars, or conferences without our prior written permission;
• edit, alter, remix, translate, adapt, subtitle, repackage, or create derivative works from the Experience or related Content;
• use the Experience or Content for artificial intelligence training, machine learning, scraping, dataset creation, automated analysis, or data mining; or
• circumvent, disable, interfere with, or attempt to bypass any access control, digital rights management, streaming restriction, platform restriction, or security measure.

10. Live events, online events and recordings

The iReawaken Experience may include live events, online events, webinars, workshops, meetings, recordings, replays, or time-limited access to event materials.

Event times, dates, speakers, format, platform, duration, content, and availability may change where reasonably necessary.

If an Event is postponed, rescheduled, or moved to another format, we will take reasonable steps to notify registered participants and provide access to the updated Event or a reasonable alternative, subject to any rights you have under Australian Consumer Law.

Unless otherwise stated, registration for an Event is personal to you and may not be transferred, resold, shared, or used by another person without our prior written permission.

We may record live or online Events. By attending or participating, you acknowledge that your name, voice, image, chat contributions, questions, or other participation may be captured if you choose to appear, speak, message, or otherwise participate. Where practical, we may provide ways to participate without appearing on camera or being publicly identified.

You must not record, screenshot, redistribute, publish, or share Event content, participant contributions, recordings, replays, chat discussions, access links, or materials without our prior written permission.

11. Bonus access and companion materials

Where stated, access to The iReawaken Experience may be included as a bonus with another product, such as DeINCEPTION film rental or purchase, or may be offered as a standalone experience.

Bonus access may require separate registration, login, event registration, or use of a third-party platform.

Unless otherwise stated, bonus access is not the primary product being purchased.

We may update, improve, modify, replace, suspend, or withdraw bonus materials where reasonably necessary, provided we do not limit any rights you have under Australian Consumer Law.

Bonus materials and companion resources do not provide professional advice and do not guarantee any particular personal, emotional, spiritual, psychological, behavioural, educational, financial, relational, or life outcome.

12. Prices, payments and taxes

Prices are displayed at the time of purchase or registration. Unless otherwise stated, prices may be listed in Australian dollars, US dollars, or another stated currency.

You are responsible for reviewing the price, currency, access period, product description, event details, and purchase terms before completing payment or registration.

Payments may be processed by third-party payment providers. We do not control all aspects of third-party payment processing and are not responsible for delays, errors, declines, fees, exchange rates, or other issues caused by your bank, card issuer, payment provider, or third-party platform, except where required by law.

You are responsible for any applicable taxes, duties, currency conversion fees, bank fees, or other charges that may apply to your purchase.

13. Refunds and Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, remedy, warranty, condition, or other right that cannot lawfully be excluded, restricted, or modified.

To the extent permitted by law, we do not offer refunds for change of mind, accidental purchase, failure to attend an Event, failure to use access during an access period, or dissatisfaction where the Digital Product, Event, or Service has been provided as described and is not faulty.

Because The iReawaken Experience, recordings, workbooks, companion materials, and related resources may be digital products or time-based services, you acknowledge that access may begin shortly after purchase or registration. Once digital access has been supplied, refunds may not be available for change of mind, except where required by Australian Consumer Law.

If a Digital Product, Event, or Service is faulty, not supplied as described, inaccessible due to an issue within our reasonable control, or otherwise fails to meet a consumer guarantee, you may be entitled to a remedy under Australian Consumer Law.

If you experience a technical access issue, you should contact us within a reasonable time and provide sufficient details for us to investigate, including the details used to purchase or register, date of purchase or registration, product or event purchased, device/browser used, and a description of the issue.

Where permitted by law, our liability for a failure to comply with a consumer guarantee may be limited to resupplying the relevant service or paying the cost of resupplying the relevant service.

14. User submissions and enquiries

If you submit information, ideas, proposals, messages, enquiries, testimonials, feedback, comments, reflection responses, event questions, chat messages, or other material to us, you warrant that:

• you have the right to submit that material;
• the material is accurate to the best of your knowledge;
• the material does not infringe any third-party rights;
• the material is not unlawful, defamatory, misleading, confidential without authority, offensive, obscene, threatening, discriminatory, or otherwise inappropriate; and
• you are not submitting the material for an unlawful or unauthorised purpose.

You grant us permission to use, store, review, copy, respond to, and internally share your submission for the purpose of assessing, responding to, administering, supporting, or acting on your enquiry, registration, participation, or relationship with us.

Unless we expressly agree in writing, you should not submit confidential business information, trade secrets, unpublished creative concepts, or sensitive personal information through general website forms, chats, event discussions, or reflection prompts.

Submitting an idea, proposal, reflection, question, testimonial, or enquiry does not give you any ownership right, payment right, approval right, partnership right, or claim over any existing or future work, project, product, course, campaign, event, or business activity of ours.

15. Acceptable use

You must not use our Website, Content, Digital Products, Events, forms, platforms, or Services in any way that is unlawful, harmful, misleading, abusive, unauthorised, or inconsistent with these Terms.

You must not:

• breach the privacy, intellectual property, contractual, moral, publicity, confidentiality, or other rights of any person;
• upload, transmit, or distribute viruses, malware, worms, Trojan horses, spyware, malicious code, or harmful material;
• attempt to gain unauthorised access to our systems, accounts, platforms, content, payment systems, forms, servers, databases, or networks;
• interfere with, disrupt, damage, overload, scrape, crawl, copy, reverse engineer, or attempt to bypass the operation or security of our Website or Services;
• use our Content or Services to defame, harass, threaten, abuse, mislead, impersonate, or unlawfully target any person;
• post or transmit material that is defamatory, obscene, pornographic, racist, discriminatory, threatening, abusive, unlawful, or otherwise inappropriate;
• use automated tools, bots, scrapers, crawlers, data-mining tools, or artificial intelligence systems to collect, copy, analyse, train on, or extract Content without our prior written permission;
• use our Website, Content, Digital Products, Events, or Services for any commercial purpose not expressly authorised by us; or
• misrepresent your identity, affiliation, authority, organisation, intentions, or relationship with us.

If we allow you to post, upload, submit, chat, comment, message, or transmit information through our Website, Events, platforms, or Services, we may remove, moderate, refuse, restrict, or disable access to that material at our discretion.

16. Intellectual property

Unless otherwise indicated, we own or license all rights, title, and interest, including copyright, trade marks, designs, moral rights, confidential information, and other intellectual property rights, in the Website, Content, Experience, recordings, event materials, workbooks, reflection prompts, exercises, frameworks, course materials, Digital Products, branding, design, software, and Services.

Your use of our Website, Content, Experience, Digital Products, or Services does not transfer any intellectual property rights to you.

Except as expressly permitted by these Terms, by law, or by our prior written permission, you must not copy, reproduce, download, distribute, publish, display, perform, communicate, modify, adapt, translate, create derivative works from, sell, license, exploit, or commercially use any part of our Content, Experience, Digital Products, recordings, workbooks, event materials, or Services.

All rights not expressly granted are reserved.

17. Personal and non-commercial use

Unless we expressly agree otherwise in writing, our Website, Content, Experience access, Digital Products, Events, and Services are provided for personal, private, non-commercial use only.

You must not use the Experience, Content, Digital Products, recordings, workbooks, prompts, exercises, or Services for advertising, commercial training, revenue generation, paid events, organisational programs, institutional use, educational delivery, public performance, public screening, commercial promotion, or other commercial purposes without our prior written permission or a separate written agreement.

18. Third-party platforms, services and links

Our Website and Services may use, link to, embed, or integrate with third-party services, including payment processors, video hosting platforms, webinar platforms, meeting platforms, email platforms, form providers, analytics providers, course platforms, membership platforms, hosting providers, social media platforms, and other technology suppliers.

We may also link to websites operated by third parties.

Third-party websites, platforms, tools, and services are not controlled by us. We are not responsible for their content, availability, security, privacy practices, terms, policies, fees, errors, downtime, or actions.

Your use of third-party platforms or services may be subject to their own terms and policies.

We provide third-party links and integrations for convenience and functionality. Unless expressly stated, a link or integration does not imply endorsement, sponsorship, or approval.

19. Privacy and collection notice

We collect personal information in order to provide and administer our Website, registrations, Digital Products, Event access, enquiries, contact forms, newsletters, purchases, access credentials, support, and related Services.

The personal information we collect may include your name, phone number, billing details, organisation details, enquiry details, registration details, purchase history, account information, form responses, event participation details, technical information, and communications with us.

We may collect personal information through website forms, WPForms, checkout pages, newsletter forms, event registration forms, course or bonus access registration, analytics tools, embedded video services, payment processors, email marketing systems, webinar or meeting platforms, and other service providers.

We may disclose personal information to third parties who help us operate our Website and provide our Services, including technology providers, payment processors, communication providers, form providers, hosting providers, analytics providers, professional advisers, business partners, event partners, and where required or authorised by law.

Some third-party providers may store or process information outside Australia.

If you do not provide requested personal information, we may not be able to provide all Website access, Digital Products, Event access, support, registration, communications, or related Services to you.

Our Privacy Policy explains how we collect, use, disclose, store, protect, access, correct, and handle complaints about personal information. By providing personal information to us, you consent to our collection, use, storage, and disclosure of that information in accordance with these Terms and our Privacy Policy.

20. Direct marketing and communications

If you subscribe, purchase, register, submit a form, download materials, attend an Event, or otherwise engage with us, we may send you transactional, service-related, administrative, and, where permitted, marketing communications.

You may unsubscribe from marketing communications using the unsubscribe link provided in those communications, where applicable.

We may still send you non-marketing communications where required or reasonably necessary, including access information, registration confirmations, purchase confirmations, support replies, legal notices, Event updates, and service updates.

21. Promotions and campaigns

From time to time, we may run promotions, campaigns, offers, contests, giveaways, challenges, experiments, or special events.

Additional terms may apply to those promotions. If you participate, you agree to the relevant promotional terms.

If there is any inconsistency between promotional terms and these Terms, the promotional terms will prevail to the extent of the inconsistency.

Promotions may be subject to eligibility criteria, time limits, territory limits, permit requirements, prize conditions, winner notification requirements, and other legal requirements.

22. Website security and technical risks

We do not guarantee that our Website, platforms, downloads, embedded content, webinar platforms, meeting platforms, or third-party services will be uninterrupted, secure, error-free, or free from viruses or harmful components.

You are responsible for taking your own precautions to ensure that your devices, systems, browsers, accounts, and internet connections are secure and protected.

We are not responsible for loss or damage caused by viruses, malware, cyber incidents, platform outages, third-party service failures, user error, compromised accounts, or unauthorised access outside our reasonable control, except where required by law.

23. Suspension and termination

We may restrict, suspend, or terminate your access to our Website, Content, Digital Products, Experience access, Events, accounts, forms, recordings, or Services if we reasonably believe that you have breached these Terms, misused access, infringed our rights, engaged in unlawful conduct, shared access credentials, made unauthorised public or commercial use of the Experience, or otherwise acted in a way that may harm us, our users, our partners, our platforms, or our rights.

We may also suspend or withdraw a Website, feature, Digital Product, bonus, Event, recording, platform, or Service where reasonably necessary for maintenance, security, legal, technical, commercial, platform, rights, or operational reasons.

Termination or suspension does not affect any rights or obligations accrued before termination, including payment obligations, intellectual property obligations, confidentiality obligations, event obligations, or liability for breach.

24. Warranties and disclaimers

To the maximum extent permitted by law, and subject to any non-excludable rights under Australian Consumer Law, we make no warranties or representations that:

• the Website, Content, Experience, Digital Products, bonuses, Events, recordings, or Services will be uninterrupted, secure, error-free, current, complete, or free from harmful components;
• any particular outcome, result, transformation, emotional change, personal change, educational result, spiritual result, business result, or financial result will occur;
• the Website, Content, Experience, Digital Products, Events, or Services will meet your personal expectations, preferences, circumstances, technical environment, or intended use; or
• third-party platforms, payment systems, video players, webinar platforms, meeting platforms, form providers, or hosting providers will always operate without interruption.

25. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any right, remedy, guarantee, warranty, condition, or liability that cannot lawfully be excluded, restricted, or modified.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, punitive, or economic loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data, business interruption, emotional distress, reputational harm, or other loss arising from or connected with your use of, participation in, or inability to use our Website, Content, Experience, Digital Products, bonuses, Events, recordings, or other Services.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms or the Services is limited to the amount you paid us for the relevant product, Event, or service giving rise to the claim.

Where liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant service or paying the cost of resupplying the relevant service.

26. Indemnity

To the maximum extent permitted by law, you agree to indemnify us, our officers, employees, contractors, volunteers, agents, licensors, partners, and service providers against any loss, damage, cost, expense, claim, demand, liability, or proceeding arising from or connected with:

• your breach of these Terms;
• your misuse of the Website, Experience, Content, Digital Products, event materials, recordings, access links, or Services;
• your unauthorised copying, sharing, distribution, public use, commercial use, or exploitation of the Experience or Content;
• your infringement of our intellectual property rights or the rights of any third party;
• your unlawful, misleading, defamatory, harmful, or unauthorised conduct;
• your submissions, enquiries, proposals, uploads, statements, chat messages, reflection responses, or representations to us or to third parties; or
• your breach of any event, partnership, affiliate, or other separate agreement with us.

27. Force majeure

We are not liable for delay or failure to perform an obligation where the delay or failure is caused by events beyond our reasonable control.

This may include acts of God, natural disasters, power failures, internet failures, cyber incidents, platform outages, third-party provider failures, strikes, pandemics, government action, legal restrictions, war, terrorism, civil unrest, equipment failure, speaker illness, venue issues, or other events outside our reasonable control.

28. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be severed to the extent necessary, and the remaining parts will continue in full force and effect.

29. No waiver

If we do not exercise or enforce a right under these Terms, that does not mean we waive that right.

A waiver must be in writing and signed by us.

30. Assignment

You must not assign, transfer, sublicense, or otherwise deal with your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights or obligations where reasonably necessary in connection with a restructure, change of platform, service provider arrangement, transfer of rights, merger, acquisition, or other organisational change, provided this does not reduce any non-excludable rights you have under law.

31. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia.